Journey Kenya Internet Privacy Policy
Effective May 01 2008
Introduction
At Journey Kenya, we respect the privacy of our web site users and customers. We recognize that this information belongs to you and we must treat it accordingly. We have a strong commitment to providing excellent service to all of our users and customers of this web site, including respecting your concerns about privacy. We do use the information you provide to better serve your needs. As we understand that you may have questions about how this web site collects and uses information we have prepared this statement to inform you of the privacy principles that govern journeykenya.com.
Our Use of Personal and Non-Personal Information
We collect two kinds of information about our on line users and customers; personal and non-personal. When you browse this web site and request pages from our servers do not collect personally identifiable information, unless you voluntarily and knowingly provide it to us. Non-personal information is collected to track the total number of guests visiting Journey Kenya web sites and to guide our efforts to improve our web sites. This information is used exclusively for our internal purposes and is not disclosed to any non-affiliated third parties except our producers.
Personal information that can identify a visitor such as name, address or policy information is collected only when voluntarily offered and solely for the purposes that are clearly identified on our web site.
Reservations
The personally identifiable information you provide to us for making a reservation is made available to the applicable service providers for the purpose of meeting your reservation request. After making a reservation or completing your use of our services and those provided by our suppliers, unless you tell us otherwise, the information you provide will be used by us for direct marketing or promotion of our services, products and web sites. Within these promotions we may also promote the products and services of select, reputable third parties with whom Journey Kenya has a strategic marketing relationship because they offer products or services that we believe would of interest to you.
How we protect your information
The internet is not completely secure against fraud, hackers and so on. However, we have put in place the various security procedures set out in this policy. All e-commerce transactions (buying and selling goods and services over the internet) are performed through a secure connection (you should see a padlock at the bottom of the screen), and your details are 'encrypted' before they are transmitted. This means that they are put into code in such a way that only the person or computer with the key can decode them. We do not hold your credit card details on our website once the transaction has been completed. We hold the information that we collected when you registered on our site in a secure database, which can only be accessed using the 'username' and password you chose when you registered. We also keep your information confidential.
Securing the Transmission and Storage of Information
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and corporate policies regarding protection and use of confidential information. When we ask you for credit card data it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer. We also use SSL on other pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer.
After information reaches Journey Kenya it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of Journey Kenya. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements.
Cookies
Our web site uses “cookie” technology. “Cookies” are encrypted strings of text that a web stores on a user’s computer. Our web site requires the use of a cookie throughout the online reservation process. Without cookies we will not be able to keep information you enter on multiple pages together. Cookies also enable us to customize our web site and offerings to your needs and provide you with a better online experience on journeykenya.com. In addition, cookies are used to: allow registered users to sign in without typing their sign-in name each time; measure usage of various pages on our web site to help us make our information more pertinent to your needs and easy for you to access; and, to provide other functionality that we believe would be of interest and value to you.
We do not use cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with Journey Kenya. Cookies do not corrupt or damage your computer, programs, or computer files.
We use third-party advertising technology to serve ads when you visit our web site and web sites upon which we advertise. This technology uses information about your visits to this web site and the sites upon which we advertise, (not including your name, address, or other personally identifiable information), to serve our ads to you. In the course of serving our advertisements to you, a unique third-party persistent cookie may be placed or recognized on your browser. The information our ad-serving providers and we collect through this technology is not personally identifiable.
You may set your browser to block cookies, although doing so will adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our web site.
Access right
You have a right to access the personal data held about you under English law. To obtain a copy of the personal information we hold about you, please write to us at the address indicated below.
Legal Right
This is a United Kingdom website and is subject to the laws of England and Wales and any disputes will be decided only by the courts of England and Wales. Journey Kenya will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against suspected criminal activities to this site or to others.
Internet Communication
The privacy of communication over the internet cannot be guaranteed, because the internet is not a secure medium. Journey Kenya does not assume responsibility for any harm, loss, or damage that you may experience or incur by the sending of personal or confidential information over the internet by or to Journey Kenya.
Consent and Changes to this Privacy Policy
By using this web site, you signify your consent to Journey Kenya’s on-line privacy policy. If you do not agree to this policy, please do not use this web site. We reserve the right, at our discretion, to update, change, modify, add, or remove portions of this policy from time to time.
If after reviewing this Statement you have any questions or privacy concerns please write to us at:
Attn: Customer Service
Journey Ke
